Campbell County Public Library System, VA

Tax Resources

2020 Tax Resources for Campbell County Residents

IRS Taxpayer Assistance

Tax Preparation Assistance

Federal and Virginia State Tax Information




Note From the IRS:

It’s taking us longer to process mailed documents including:

  • Paper tax returns, and
  • All tax return related correspondence.

We are processing all mail in the order we received it.

Do not file a second tax return or call the IRS.

IRS live phone assistance is extremely limited at this time.

For Economic Impact Payment questions, call 800-919-9835.

You can get help with most tax issues online or by phone.

On you can:

  • Set up a payment plan
  • Get a transcript of your tax return
  • Make a payment
  • Check on your refund
  • Find answers to many of your tax questions
  • File your tax return online
  • View your account information
  • Find out where to file your return
  • Get help preparing your taxes by volunteers

IRS Taxpayer Assistance Centers are your source for personal tax help when you believe your tax issue cannot be handled online or by phone, and you want face-to-face assistance. These are by appointment only.

When you arrive, wear a mask and stay 6 feet away from others. Reschedule your appointment if you feel ill.

Lynchburg IRS Office

1101 Court St.

Lynchburg, VA 24504


844-545-5640 (to make an appointment)

Monday-Friday 8:30 AM – 4:30 PM (Closed 12-1 PM for lunch)

Available services:

  • Alien clearances (Sailing Permits)
  • Economic Impact Payment Issues
  • E-Services Authentication
  • Identity Protection Personal Identification Number (IP PIN) Request
  • Individual Taxpayer Identification Numbers and Form W-7
  • Taxpayer Protection Program

Liberty University School of Law will host Volunteer Income Tax Assistance services free for qualifying individuals from February 16 – March 5 (closed Sundays). No appointment is necessary; the service is offered on a first-come, first-served basis. Located in the Liberty Mountain Conference Center in Candler’s Station Shopping Center. *Masks are required.

Weeks 1 & 2: Tuesdays and Thursdays from 5:30-9 PM; Saturdays from 10 AM – 2 PM

Week 3: Tuesday, Thursday, and Saturday from 5:30-9 PM.

Due to COVID-19, AARP Tax Assistance Centers will look different this year. There will still be locations available for you to file, which are handicap accessible. In addition to in-person appointments with IRS-certified counselors on-site, you may also be able to drop off materials for a counselor to review at a later time.

For the most up-to-date information, call the AARP Membership Line at 1-888-227-7669 or visit

When you’re getting ready to file, make sure you have the following:

  • Proof of identification (photo ID)
  • Social Security cards for you, your spouse, and dependents
  • Birth dates for you, your spouse, and dependents on the tax return
  • Wage and earning statements (Form W-2, W-2G, 1099-R, 1099-Misc) from all employers
  • Interest and dividend statements from banks (Form 1099)
  • A copy of last year’s federal and state returns, if available
  • Proof of bank account and routing numbers for direct deposit (blank check)
  • If applicable, the total paid for daycare provider and the daycare provider’s tax identifying number (Social Security number or business Employer Identification Number)
  • Forms 1095-A, B and C, Health Coverage Statements
  • Copies of income transcripts from IRS and state, if applicable

State Tax Preparation Assistance is available at the Campbell County Commissioner of Revenue Office during normal business hours. Please bring a copy of your federal return and your W-2 forms. For more information, call 434-332-9518.

Campbell County Commissioner of Revenue Office

Citizen Services Building

85 Carden Ln.

Rustburg, VA 24588

Federal Tax Information

IRS live phone assistance is extremely limited at this time.

For Economic Impact Payment questions, call 800-919-9835.

Make less than $66,000 a year? You are eligible to use IRS Free File to electronically prepare your taxes. Visit for more information.

Still want a paper form?

  • Campbell County Libraries will have free paper federal form booklets, as supplies last. We can also print federal forms/instructions from the IRS website at a cost of $0.15 per page. (However, with current COVID procedures in place, any copies under $2 are free!)
  • Residents can also request that forms and instruction booklets get mailed to their home by visiting or by calling 1-800-829-3676.

VA State Tax Information

e-File for FREE at!

Still want a paper form?

  • Paper forms and instruction booklets are available for download at or limited amounts will be available at the Campbell County Commissioner of Revenue Office (85 Carden Ln., Rustburg – in the Citizen Services Building).
  • Residents can request forms and instruction booklets to be mailed to them by calling the VA State Tax Customer Service Office at 804-367-8031, Mon-Fri, 8:30 AM – 5 PM (servicios disponible en espanol).
  • Campbell County Libraries will have a limited number of instruction booklets available for checkout and one for in-library use only. We can also print state forms from the website at a cost of $0.15 per page.
  • Main Branch and Timberlake Area

    434-332-9697 (fax)
    684 Village Highway Rustburg, VA 24588

    434-237-6784 (fax)
    18891 Leesville Road Lynchburg, VA 24501

  • Altavista and Brookneal

    Staunton River (Altavista)
    434-369-1723 (fax)
    500 Washington Street Altavista, VA 24517

    Patrick Henry (Brookneal)
    434-376-1111 (fax)
    204 Lynchburg Avenue Brookneal, VA 24528

  • Hours

    M, W, TH, F:
    9:30 a.m. to 5:30 p.m.
    Tues: 9:30 a.m. to 8 p.m.
    Sat: 9:30 a.m. to 1 p.m.

    M, W, F:
    9:30 a.m. to 6 p.m.
    T, TH: 9:30 a.m. to 8 p.m.
    Sat: 10:30 a.m. to 6 p.m.

    Staunton River (Altavista)
    M, T, W, F:
    9:30 a.m. to 5:30 p.m.
    TH: 9:30 a.m. to 7 p.m.
    Sat: 9:30 a.m. to 1 p.m.

    Patrick Henry (Brookneal)
    Tues: 10:00 a.m. to 7 p.m.
    TH: 10:00 a.m. to 5 p.m.
    Sat: 10:00 a.m. to 2 p.m.

This site is made possible by a grant from the U.S. Institute of Museum and Library Services. It is managed by the The Library of Virginia Library Development and Networking Division.