Introducing CCPLS Delivers: A porch drop delivery service for library materials.

Eligibility requirements: CC citizens who are unable to come to the library due to medical issues or transportation limitations. Limited spots are available. Contact Eve Rynard (email here or call 434-332-9857) for more details and to sign up.

Introducing holds pickup in Concord, VA!

Participants can sign up to participate in CCPLS-Concord and take advantage of a holds pickup service via locker once per month.

How it works:

• Sign up as a CCPLS-Concord participant by contacting Eve Rynard (email here or call 434-332-9857).
• Communicate with Eve to place holds for items you wish to be delivered. You are able to have one delivery per month.
• You’ll be assigned a week of the month as “your week” to pick up. Each month on “your week,” your hold items will be delivered to an outdoor locker system at the Masonic Lodge in Concord.
  • The official name of the lodge is Reedy Spring Lodge No. 203, A.F. & A.M. of the Grand Lodge of Virginia. It is located at 110 Phoebe Pond Road, Concord, VA. See the map below.
• Use your assigned code to access your assigned locker anytime during “your week” to pick up your holds.
• A locker will be designated for any returns you might have.

Stuff to know:

• We can currently accommodate 20 participants.
• Participants may have 10 items at a time.
• This is a pilot project, so there will be hiccups along the way. Please be patient with us!
• The Masonic Lodge in Concord has graciously agreed to let us place the lockers on their property. Thank them, if you see them!

What to Do

1. Place your item(s) on hold through the Library’s online catalog or by calling your regular CCPLS branch location at least 24 hours in advance. (A helpful video can be found here.)
2. Wait until you receive a notification that your item(s) are available for pickup. (Note: Items placed on hold together are not guaranteed to be ready for pickup at the same time.)
3. After you receive your notification, please call the CCPLS branch location you selected to pick your item(s) up at and schedule a day and time for curbside pick-up.
4. When you arrive to pick up your item(s), please park in one of the designated spaces near the entrance of the library.
5. Call the library branch you are at to let us know you are here. You will be asked to confirm your name, library card number, and the items you are picking up.
6. After your item(s) have been checked out, a member of the library staff will place your item(s) on a table set up near the front of the library.
7. Exit your car and pick-up your items from the table.
8. If for some reason you are unable to make your pick-up appointment, please call the library as soon as possible to reschedule a pick-up day and time.

To Use Curbside Pick-Up

• You must have a physical library card. If you do not have or have lost your physical library card, please call the CCPLS branch closest to you to register for a card. A physical card will be mailed to you.
• Your library card must be current and in good standing (fines under $5). For questions regarding fines or expired cards, please contact your regular CCPLS library branch.
• There is a 10-item limit per pick-up, per library card, per day. Example 1: If a parent/guardian has multiple children with their own library card, each child may place up to 10 items on hold on their cards for curbside pick-up. When calling the library to reserve a curbside pick-up day and time, parents/guardians will need to let library staff know that they will also be picking up items on hold on their children’s cards. Example 2: If you have more than 10 arrived hold items on one library card, you will need to schedule two pick-up appointments on two separate days. Note: The regular DVD limit of 6 Adult DVDs and 6 Juvenile DVDs per library card is still in effect, and counts towards this 10 item limit.
• This service is for picking up items on hold, and only books, audiobooks, or DVDs. No other transactions will be handled through curbside.
• Item(s) can be renewed online by logging into your library account or by calling any CCPLS branch during business hours.
• We made a video to help! Click here.